Frequently Asked Questions

Hospice is a specialized health care service, accepting as its mission the physical, emotional and spiritual care of people who are in their final months but want to live this time to the fullest.

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Our nurses and staff are committed to ensuring patients and their families maintain a comfortable life to the last days of a terminal illness. All Hospice team members visit routinely to give care, answer questions, teach new and important skills and ensure each day is full of life. Professionals are on call 24 hours every day for your special needs. We provide the best in symptom control and link families to generous, trained volunteers who assist with daily household tasks.

HRRV is licensed to provide services in Lee, Whiteside, Bureau, Carroll and Ogle counties. We can help people of all ages who are in the final stages of a terminal illness and who seek the best in symptom control and comfort when curative treatment is no longer an option.

Hospice also offers bereavement support groups, which provide an accepting atmosphere to talk about grief and to learn and heal through the grief process.

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Hospice is where you are, in your home, a retirement center or nursing facility. When care cannot be managed in the home, Hospice can make arrangements with many area facilities where family members and friends are encouraged to remain involved in the care of their loved one.

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HRRV does not charge the patient or their family in exchange for their services. We rely on grants and community support to cover costs that are not covered by Medicare/Medicaid and insurance. Services of HRRV are based on need.

Under the Medicare Hospice Benefit all Hospice services are covered as well as

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A physician, either your family doctor or one from the Hospice team, oversees medical care. Your Hospice nurse visits regularly and coordinates care with other team members. A social worker listens, counsels and offers practical support. A chaplain is available for assistance with spiritual concerns. Well-trained volunteers serve as helping hands and friendly listeners. Certified nursing assistants may help with personal care. As needed, specialized therapists (physical, occupational or speech) or certified dieticians may contribute their skills. The bereavement coordinator fulfills our promise to help you and your family cope with the changing situation. You and your family are essential members of the Hospice team, guiding those listed above with your needs and wishes.

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Bereavement services are free of charge and are also available to individuals in our communities who are grieving the loss of a loved one. The Hospice commitment continues for one year from a loved one's death. For more information, see Bereavement Care.

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