Who is a Hospice Volunteer?

Volunteers at the Hospice of the Rock River Valley form a dedicated group of loyal and sensitive individuals who help ensure the mission of Hospice care. Committed to excellence in care, Hospice volunteers have a profound respect for the specialized needs and comfort of terminally ill patients and their families.

Hospice volunteers understand the complex challenges that patients and their families face when coping with a terminal illness. Volunteers provide ongoing support and reassurance as well as a broad spectrum of services. These include daily household tasks and activities that contribute to the comfort of the patient and family.

Many volunteers have had personal experience with a family member or close friend who has had a life-limiting illness. This experience often enables the volunteer to be especially sensitive and supportive to both the patient's and the family's needs.

How do volunteers help?

  • Volunteers are an integral part of the Hospice team. Once trained, they may work in several areas.

  • Direct care volunteers are welcomed as part of the Hospice team, providing companionship to the patient and respite for the caregiver. Volunteers make friendly visits, read to patients, write letters and run errands. Often the most important task is listening and understanding.

  • The Baking Brigade supplies baked goods to the patients' families following a death and fulfills orders for special deliveries to patients and their families.

  • Receptionist volunteers work in the Hospice office, answering the telephone each morning and assisting with some clerical duties.

  • Special project volunteers assist Hospice staff with typing, bulk mailings, thank you notes and other projects.

  • Special events volunteers lend time and talent to fund raisers and special programs. These events include the annual Festival of Trees, golf outing and much more.

What training is available for volunteers?

All direct care volunteers receive 24 hours of training focused on the Hospice philosophy and the responsibilities and duties of caring for patients and their families. Training covers the physical, emotional and spiritual aspects of death and dying. Volunteer training helps individuals feel more comfortable in the Hospice office or in a patient's home.

Please call volunteer coordinator Nina Setchell for more information. (815) 288-3673.

Click here to view our Volunteer Brochure